terms & conditions
Make sure you are aware of all terms & conditions
1. Services
Asha Dullabh provides an online group service and currently resides in South Africa. Her service is open to anyone who wishes to join within or outside of South Africa. It remains the personal responsibility as an attendee to any group session to ascertain the professional licencing, laws and rights related to attending any online group session outside of South Africa.

2. Platform access and security
In order to join any group, you must fill out an online registration which will ask you to provide your name, email address, phone number, address, age, a brief description of your symptoms, and ask you to choose your desired group. It is a violation of these Terms of Service for you to:
• Provide false or inaccurate information in any online form;
• Share or distribute communications or links from Asha Dullabh with anyone else;
• Record any group session or communications or
• Fail to safeguard your information.
During the sign-up process you may be asked to engage in a 20 min free of charge pre-registration process to ascertain if you are a candidate to join the group.

3. Confidentiality
Anything said between any two or more group members at any time is part of the group and is confidential. I understand that everything said in group is confidential. I agree to keep confidential the names of other members of the group and what is said in the group. I agree to keep confidential anything which occurs between or among group members. I understand that there is an exception to this confidentiality which applies to the group leader. If the group leader believes that someone is in danger, the leader has a professional obligation to take direct action in order to keep everyone safe.
I understand that if I violate this confidentiality I could be removed from the group and I will not be reimbursed.

4. Privacy (The Stop Rule)
No group member is ever required to answer any question, to participate in any activity, or to tell anything. If I am asked questions or asked to participate in an activity which makes me feel uncomfortable, I understand that I have the right to pass, that is, the right to refuse. I agree that will never pressure other group members to participate in any discussion or activity after the member has passed or refused. I understand that the group leader is obliged to protect this right. I also understand that I will benefit more from group the more I am able to take risks in sharing and participating.

5. Recording of sessions
I agree, the sessions are recorded and will be made available 24 hours after the event, upon special request and upon special circumstances. The recordings will be available only for 3 days after the date of the session after which the recording will be deleted. Only certain parts of the group session recordings will be made available for viewing, e.g. only sections where training or information is shared by Asha Dullabh as to protect and respect the confidentiality of group members who share in these sessions.

A written request for the recording is required via email to info@ashadullabh.com. These sessions will be code protected and will only be accessible to registered attendees for the limited time period at the final discretion and decision of Asha Dullabh.

6. Dignity
No group member is ever humiliated, hazed, or abused in any way. I agree to avoid this destructive behaviour. Violence or intimidation toward other group members is never tolerated. I understand that I must never be violent or intimidating toward other group members and that if I threaten to harm persons or property I will be asked to leave the group and will not be reimbursed.

7. Alcohol and Other Drugs
Group members cannot participate in the group under the influence of alcohol or other mind altering drugs. When under the influence of chemicals, persons do not have access to their emotions and have less control over their behaviour. I understand that if the leader believes that I am under the influence of alcohol or other drugs, I will be asked to leave the group and will not be reimbursed.

8. Gossip
Gossip and secret grudges can be very destructive in a group. I agree that if I have something to say to another group member, I will try to say it to the member directly rather than talk about him/ her behind his/her back.

9. Attendance
I agree that I will attend every meeting unless an emergency arises. If an emergency should arise I will notify the group leader prior to the meeting to tell him or her that I will be unable to attend. I understand that the group leader will tell the group what has happened. I understand that if I have three unexcused absences, my continued group membership will be discussed.
I agree to come each week, stay the entire session, and to be punctual. Group will start and end on time and sessions will close 10 min after starting, no admittance thereafter. I understand that a minimum commitment of 3 sessions is required. I agree that if I am going to miss a session I will let the group members and/or leaders know 24 hours in advance. I understand that if I “no-show” for group (absent without informing 24 hours PRIOR to the appointment) I will be charged for this missed session. • I understand that if I “no-show” for group appointment two times I will have to have a discussion with the co leaders who will determine whether I can continue in group services. I understand that I may be asked to leave the group until I can make a firmer commitment. • I understand that it is my responsibility to discuss my therapeutic goals and reason(s) for attending the group.

10. Cancellation and refund policy
Due to limited spaces, we request that you cancel at least 48 hours prior to the event. This gives Asha Dullabh the opportunity to allow other participants to register for the event.To cancel a registration, please email info@ashadullabh.com or WhatsApp on +27 82 2555277. Please provide your name, email address, mobile number, and the event name you wish to cancel.
If you cancel 48 hours before the event, registrants will have the option to either receive a full refund or transfer registration to another webinar offered by Asha Dullabh.

Cancellations received after the stated deadline or no-shows will not be refunded.
Asha Dullabh may at times need to cancel/postpone an event due to low enrolment or other unforeseen circumstances. In this case, you will be notified via the listed email address and/or telephone number provided at registration at least 24 hours before the event date. A full refund or transfer is applicable in the event of a cancellation by Asha Dullabh.

11. Internet Connectivity
I agree to have adequate wifi connection and the necessary Zoom video conferencing App downloaded prior to the group meeting. I accept that I am responsibility for clear and consistent connectivity throughout the group session. By accessing the group sessions, you agree to abide by all security and safety measures that are applicable for your device and connectivity.

12. Termination
Usually, group members decide, within the group, with the leader, when it is time to leave the group. Sometimes it is necessary for a group member to leave the group unexpectedly. This can cause group members to wonder if they have harmed the leaving member. I promise that if I must leave the group unexpectedly, I will come to a last group meeting and tell the members that I am leaving and say goodbye. I agree to announce this at the beginning of the last meeting so that the group has time to ask questions and say goodbye. If I decide to leave the group the group members may express their concerns but also respect the decision of the person wishing to leave.
I have read the procedures and guidelines for group and agree to be bound by them while I am a member of the group.

13.Scope of use and content
For purposes of these Terms of Service, the term “Content” includes, without limitation, information, data, text, photographs, videos, audio clips, written posts and comments, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible on the website or group sessions.
You shall not sell, license, rent, or otherwise use or exploit any Content for commercial use or in any way that violates Asha Dullabh’s right or the rights of any third party. Except as expressly provided in these Terms of Service, you may not reproduce, modify, display or distribute any text, graphics, images, videos or other Content available through the Platform, or the design and layout of the Site (including its “look and feel”), without Asha Dullabh’s prior written consent.

None of the Content (be it educational, graphics, research sources or incidental information) represents or warrants that any particular medication or treatment option is safe, appropriate, or effective for you. Asha Dullabh does not endorse any specific tests, medications, products or procedures. You should always talk to an appropriately qualified health care professional with respect to diagnosis and/or treatment, including for information regarding which medications or treatment may be appropriate for you.

DISCLAIMERS.
Your use of the site, content, and group services is at your sole risk. Asha Dullabh specifically disclaims all liability to you or to any third party, and you hereby release Asha Dullabh and agree to hold Asha Dullabh harmless from, any and all causes of action and claims of any nature, whether based in contract, negligence, strict liability, or otherwise for any direct, indirect, incidental, consequential, punitive or special damages arising out of, relating to, or resulting from the group services, site, provider, or the platform, including (without limitation) any act, omission, opinion, response, advice, suggestion, information and/or service of any group member and/or any other content or information accessible through the site or the platform, even if Asha Dullabh has been advised of the possibility of such damages, including without limitation for (i) any lost profits, data loss, cost of procurement of substitute services, or (ii) any bugs, viruses, trojan horses, or the like (regardless of the source of origination). in no event shall Asha Dullabh’s aggregate liability to you for all damages, losses and causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise), to the extent such damages exceed the amounts paid by you for group services which have not occurred.

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